AR/VR help content

Introducing people to augmented and virtual reality platforms, and providing them help when needed, was a huge undertaking, but a worthwhile one. Many people had never used or even seen this kind of hardware before, so I built from-scratch help centers to provide contextual, relevant content in a variety of formats, suiting a range of tech-savviness, and developed and published the first internal writing standards specific to Facebook hardware and AR/VR devices. 

I not only wrote more than 400 articles for Oculus headsets, Portal smart home devices, and VR social apps, but designed, coded and published the websites that hosted them, including our developer-facing content and websites.

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